Terms of service


1. Account Terms



  • You must be at least 18 years old or using the website under the supervision of a parent or legal guardian.
  • You agree to provide accurate, complete, and current information when creating an account or placing an order.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.






2. Pricing and Payment



  • All prices listed on our website are in Indian Rupees (INR) unless stated otherwise.
  • Prices are subject to change without prior notice.
  • We reserve the right to correct pricing errors at any time.
  • Payment must be made at the time of purchase via approved payment methods.
  • In case of failed or declined payments, we are not obligated to process the order.






3. Product Descriptions



We strive to ensure that all product descriptions, images, and details are accurate and up to date. However:


  • Minor variations in color, size, or appearance may occur.
  • We do not guarantee that product descriptions are completely error-free.
  • We reserve the right to modify product information at any time without notice.



If a product you receive significantly differs from its description, please contact us at [EMAIL ADDRESS].





4. Order Acceptance and Cancellation



  • Placing an order does not guarantee acceptance.
  • We reserve the right to refuse or cancel any order for reasons including:
    • Product unavailability
    • Pricing errors
    • Suspected fraudulent activity
    • Violation of these Terms



If your order is canceled after payment, a full refund will be issued to your original payment method.





5. Shipping and Delivery



  • Orders are processed within [BUSINESS DAYS].
  • Delivery timelines are estimates and may vary depending on location and courier services.
  • We are not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.
  • Risk of loss transfers to the customer upon delivery.



For more details, please refer to our Shipping Policy.





6. Returns and Refunds



Returns and refunds are governed by our Return & Refund Policy.


  • Items must meet eligibility criteria stated in the policy.
  • Refunds will be processed after inspection of returned products.
  • Certain items may be non-returnable as specified in our policy.



For assistance, contact [EMAIL ADDRESS].





7. Prohibited Uses



You agree not to use our website:


  • For any unlawful purpose
  • To violate any applicable Indian laws or regulations
  • To infringe upon intellectual property rights
  • To transmit viruses, malware, or harmful code
  • To engage in fraudulent, abusive, or misleading activities
  • To attempt unauthorized access to our systems



Violation of these terms may result in termination of access and legal action.





8. Intellectual Property



All content on this website, including text, images, logos, graphics, and designs, is the property of [zorvia] and is protected under applicable intellectual property laws.


You may not copy, reproduce, distribute, or exploit any content without written permission.





9. Limitation of Liability



To the fullest extent permitted by Indian law:


  • [zorvia] shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
  • Our total liability shall not exceed the amount paid by you for the product in question.
  • We do not guarantee uninterrupted or error-free operation of the website.






10. Indemnification



You agree to indemnify and hold harmless [zorvia], its owners, employees, and affiliates from any claims, damages, or expenses arising out of your violation of these Terms or misuse of our services.





11. Governing Law and Jurisdiction



These Terms shall be governed by and interpreted in accordance with the laws of India.


Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in India.





12. Changes to Terms



We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.


Continued use of the website after changes are posted constitutes acceptance of the updated Terms.





13. Contact Information



For any questions regarding these Terms, please contact:


📧 [EMAIL ADDRESS]




This version is:

✔ Professional

✔ Suitable for Indian e-commerce

✔ Clear and customer-friendly

✔ Legally structured